Customer Touchstone
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If You Just Started Talking About Being Customer Centric…

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This post started when I saw a tweet about this article on Econsultancy on being customer centric and how important it is for companies today. I thought that article was well done, so my issue is not with their content or the position it takes. 

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Tags: customer centricityDavid Polinchockshareholderslong term view

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