Customer Touchstone
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Faster Horses… and Customer Outcomes


Your news and connections gathered from around the web.

Are you asking your customers the right questions?

We all know the Henry Ford quote that goes like this:

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Tags: Annette Franz Gleineickicustomer needscustomer feedback

About the Author Steve

A Tennis playing father of two. The two in question are at an age where everything they do is correct and anything I suggest is stupid! Luckily business is a tad easier... Once I start to understand the challenges and the hoped for vision, I can usually plot a way forward. Understanding and Discovery are my two watch words.

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