Our dear and quite new LG F12U1TCN4 washing machine which got written off after only 7 months – despite a 5 year extended warranty. Full text story here Customer Experience Washing Machine Blues;
A short story of washing machine woes. Some humorous content about an almost new washing machine which can’t be repaired. With thanks to Pixabay – images, zapsplat.com – sound effects, freesfx.co.uk – sound effects, YouTube and of course my wife, family and friends.
I think this is a reasonably philosophical view, I’ve added some visual and sound effects (it’s amazing what’s available on the web these days)! So best seen and heard with headphones or loudspeakers.
A Tennis playing father of two. The two in question are at an age where everything they do is correct and anything I suggest is stupid! Luckily business is a tad easier... Once I start to understand the challenges and the hoped for vision, I can usually plot a way forward. Understanding and Discovery are my two watch words.
Clone of Your Customers Experience and the Ten Principles
Customer Experience – Washing Machine Blues
Your Customers Experience and the Ten Principles
Learn Scrivener Fast – Customer Experience Written Report
Learn Scrivener Fast – Customer Experience Video
Why Customer Experience Principles?
Customers and Customer Experience
The Principles of Human Customer Experience