All posts by Steve
Olivetti’s Former Design Consultant Mario Bellini Reenters the Spotlight
Source http://feedproxy.google.com/~r/core77/blog/~3/A3GZXqSDoDU/Olivettis-Former-Design-Consultant-Mario-Bellini-Reenters-the-Spotlight Your news and connections gathered from around the web. “I
Continue readingAmazon Leads $23M Investment In India-Based Home Services Startup Housejoy
Source http://feedproxy.google.com/~r/TechCrunch/Amazon/~3/gscb_3mO-MI/ Your news and connections gathered from around the web. Amazon has led a $23 million investment in India-based Housejoy, a
Continue readingProduct Innovation Made Simple
I sometimes wonder why we make life so complicated! You’d be forgiven for thinking that product innovation is hard, complicated and expensive. To be honest, it can sometimes be hard, complicated and
Continue readingA Great Customer Experience
It was around a year ago that we found ourselves in Bath, Somerset. Visiting a shop our daughter had requested called Build a Bear. You can find their shops and stores listed here; Source The experience
Continue readingHow to Increase Seller Feedback Ratings from Customers
If you are a new seller, it can take a while to start getting seller feedback ratings from buyers. The average reported feedback level is around 10-20% of orders, so it can take some time to build up
Continue readingAmazon Partnership
Are You Getting the Most From Your Amazon Channel? This is aimed at people who own or would like to own an Amazon store in the UK. If you have built an Amazon channel through Amazon's seller system
Continue readingHave you ever wondered what an innovator looks like?
When I was an employee I used to wonder why the people I worked with seemed unable to see what to me was quite obvious. Back in my early twenty’s I had this quite naive idea that if things were obvious
Continue readingWho
Who is Steve and Customer Touchstone? Rather than do the usual about us page, I’ve created a simple graphic which extols what yours truly is all about. As individuals we all hold certain beliefs and
Continue reading